Shipping
All orders within Australia incur a flat shipping fee.
Standard shipping rates: $18AUD flat fee.
Orders over the value of $250 will receive free standard shipping.
We aim to deliver Australian orders within 1 - 2 business days from the time of order. Please note that during our sale/promotional events, delivery may be longer than the specified delivery times.
To guarantee safe arrival of your Milo & Macy online purchase, please specify a business hours address for delivery. If the item(s) are being delivered to your home, please ensure someone is at home who can sign for the delivery. If no one is present to accept the delivery, your purchase will be left in the most logical and secure location available or taken to the local post office. A card with pick up details will be left.
Once a package has left our hands we have very little control over it. Please note that delivery times listed on this site are our best estimations. Milo and Macy is not responsible for any delays caused by the carrier, especially during high-volume periods.
If you have not received your package on the expected day of delivery, please contact the courier directly and feel free to contact Milo and Macy as well. Milo and Macy is not liable for missing parcels due to errors on the customer or carrier's part.
In Store Pickup
Our Click & Collect service is now available at the Milo & Macy store. Click & Collect allows you to order online and pick up your purchase from our store at no cost. Please select this option at check out.